Whys is a method of asking continuous

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The 5 Whys method can be applied to find the deepest causes and help us solve the problem from the root. What is the 5 Whys method? 5 questions to find the root cause of a problem or incident. The idea of ​​this technique is to ask “why” until you find the root cause of a problem. What is 5 why? The 5 Whys method focuses on asking and answering The number 5 is a symbolic number. The more people ask, the more deeply the user understands the cause of the problem and can find solutions to solve them. The 5 Whys method is often used in quality management and process management to find the cause of problems and prevent recurrence. In addition, it is also applied in many different fields, from business to manufacturing and customer service. Origin of 5 Whys The father of 5 Whys technology is Sakichi Toyoda - founder of the famous Toyota brand and owner of the title "King of Japanese inventors. This method became popular in the 1970s and is still used by Toyota today.



In the book "Toyota Production System: Beyond Large-Scale Production" by Taiichi Email Data Ohno published in 1978 , the 5 Whys were mentioned as an important method in the process of solving problems and preventing them from recurring. sakichi toyoda 5 whys The father of the 5 Whys method - Sakichi Toyoda Application of 5 Whys The 5 Whys method is often used to solve problems in work and life, some include: Identify the core of the problem 5 Whys helps you continuously ask questions until you find the key cause, helping you better understand the problem you are facing and have a thorough, root solution. Process improvement This method can be used to analyze processes and find the cause of problems in that process. After finding the root cause, the process will be improved and run more smoothly.



Product improvement The 5 Whys technique can be used to analyze the causes of product quality problems and provide solutions to improve product quality. 5 whys method 5 Whys helps improve product quality and production processes Promote internal cooperation When everyone has the same understanding of the root cause of the problem, they will feel more comfortable coming up with solutions and participating in the problem-solving process without blaming each other. Solve personal problems The 5 Whys can also be applied to solving personal problems, including health, financial or relationship problems. Let's consider the following example: Suppose you are someone who often comes to work late, we will proceed to ask questions and answer them.